Conference

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The 2018 PMI Mediation Institute will be August 19 – 20 at the Orlando World Center Marriott in conjunction with the annual Workers’ Compensation Institute (WCI) conference. Click here to register.

The WCI 2018 Conference is excited to announce that this year’s Keynote Speaker will be Lee Corso and featured entertainment will be provided by the B-52s! For more information about the WCI 2018 Conference, please visit WCI360.com.



Professional Mediation Conference (Day 1)

Getting the Most out of Mediation: Tips and Tools for Everyone Interested in the Outcome

Day 1 – Sunday, August 19, 2018

8:00 – 9:00 am Registration

9:00 – 4:15 pm Concurrent sessions to choose from:

​Welcome and Introductions

Robin Caral Shaw, Attorney and Mediator
​Chairperson PMI
​Law Office of Robin Caral Shaw, PA
​Boca Raton, FL

​9:00 – 10:00 am   ​Breakout Session 1A: ​​​​Mediating with Pro Se Parties – ​​​Danger, Danger, Danger! (1 hour general)

Moderator:

​John P. Brooks, Attorney and Mediator
​John P. Brooks, Attorney at Law
​Winter Park, FL

Panel:

Honorable Deborah Blevins
​Virginia Workers’ Compensation Commission
​Roanoke, VA

Honorable David Imahara
​Georgia State Board of Workers’ ​​​Compensation
​Atlanta, GA

Honorable Michael S. Orfinger
​Seventh Judicial Circuit
​Daytona Beach, FL

​Joy K. Hughley
​Senior Claims Manager
​CCMSI
​Orlando, FL

Pro se parties present problems for the mediator. The most dangerous trap is the temptation to “advise” the pro se party. This session will point out some pitfalls and discuss other problems in dealing with one or more pro se parties in mediation.

Welcome and Introductions

Stuart F. Suskin, Attorney and Mediator
Stuart F. Suskin Mediation
Gainesville, FL

9:oo – 10:00 am   Breakout Session 1B: The Scrivener’s Role: Preparing an Enforceable Mediation Agreement (1 hour ethics)

Handout

Moderator: 

Honorable Robert Dietz
Office of the Judges of Compensation Claims
Sebastian, FL

Panel: 

Thomas E. Glick, Attorney and Mediator
Center for Conflict Resolution
Miami, FL

Bruce A. Blitman, Attorney and Mediator
Law and Mediation Offices of Bruce A. Blitman
Ft. Lauderdale, FL

Rosanne Shore, Attorney and Mediator
Center for Conflict Resolution
Miami, FL

This panel will discuss issues related to the mediator’s role as scrivener, including Mediator Ethics Advisory Committee (MEAC) Opinions, administrative rules, the Florida Rules governing mediators, and case law. It will also cover challenges to and enforcement of mediation agreements that arise when language in an agreement is challenged.

10:00 – 11:00 am   Breakout Session 2A: Woe is MEAC – Everything You Wanted to Know About MEAC Opinions But Were Afraid to Ask (1 hour ethics)

Panel:

Donna Doyle, Attorney and Mediator
Mediate First, Inc.
Orlando, FL

Clem Hyland, Attorney and Mediator
Mediate First, Inc.
Orlando, FL

Mediator Ethics Advisory Committee (MEAC) Opinions address issues that arise during mediation. This audience participation hour will discuss selected MEAC Opinions and how they impact mediation participants and will offer a unique opportunity for others who participate in mediation to learn more about how those Opinions affect the mediations you attend.

10:00am – 11:00 am   Breakout Session 2B: How Mediators Win Friends and Influence People (1 hour ethics)

Moderator: 

Stuart F. Suskin, Attorney and Mediator
Stuart F. Suskin Mediation
Gainesville, FL

Panel:

A. Michelle Jernigan, Attorney and Mediator
Upchurch, Watson, White & Max
Orlando, FL

Rosemary Eure, Attorney
Lancaster and Eure, PA
Sarasota, FL

All successful mediators have special human dynamics tools in their toolbox. Learn some of the best tips and tools mediators and attorneys may use to persuade clients and the opposition. This session will provide you with an opportunity to learn about and consider how effective these approaches might be in persuading you before you adopt them to use in dealing with others.

11:00 – 11:10 am Break

11:10 – 12:10 pm  Breakout Session 3: PMI Keynote Presentation: The Emotional Psychology of Mediation (1 hour general)

Speaker: 

Stacey Tantleff Dunn, Psychologist, PhD
Winter Park, FL

Mediation is an emotionally charged situation with adversarial participants. Successfully navigating the inherent difficulties requires psychological and emotional skills and self-awareness. Furthermore, to be effective and maintain a personal sense of well-being, all participants in mediation need to understand the emotional factors that lead to burnout as well as the strategies to prevent it.

12:10 – 1:10 pm Lunch (on your own)

1:10 – 2:10 pm   Breakout Session 4A: The Influence of Social Media on Technology (1 hour technology)

Moderator: 

Christine L. Harter, Attorney and Mediator
Mediation & Dispute Resolution Center
Ocala, FL

Speaker:

Renee Thompson, Attorney and Mediator
Upchurch Watson White & Max
Ocala, FL

This panel will discuss the many forms of social media and how this form of communicating is impacting technology. As social media has become an integral part of evolving laws and many lawsuits as well as having an increasing influence on the mediation industry, technology is adapting to include a more human-friendly face with social-based operating systems and software.

1:10 – 2:10 pm   Breakout Session 4B: We Are Really Sorry You Had to be Here! – The Power of Apology (1 hour general)

Handout

Panel:

Robin Caral Shaw, Attorney and Mediator
Chairperson PMI
Law Office of Robin Caral Shaw, PA
Boca Raton, FL

Thomas E. Glick, Attorney and Mediator Center for Conflict Resolution
Miami, FL

Have you given any thought to what makes an apology effective? What spoils it? The panelists will dissect an apology looking at content and timing elements, will share some apology war stories, and will encourage the audience to share their experiences in giving and receiving apologies. They’ll also discuss the power of saying “thank you” in mediation.

2:10 – 2:15 pm   Break

2:15 – 4:15 pm   Breakout Session 5A: Medicare Secondary Payer Issues in mediation: Don’t Let MSP Issues Prevent You From Settling (2 hours general)

Panel: 

Rafael Gonzalez, Attorney
Flagship Services Group
Denver, CO

Mark Popolizio, Attorney
ISO Claims Partners
Sunny Isles Beach, FL

When the claimant is a Medicare beneficiary, do you know what Medicare Secondary Payer issues should be discussed at mediation? Do you know the information you’ll need? The presenters will discuss real life examples of mediation situations where these issues and more are key to reaching a resolution.

2:15 – 4:15 pm   Breakout Session 5B: Interpersonal Violence in the Workplace (2 hours domestic violence/interpersonal violence)

Panel: 

Elizabeth (Liz) Bradshaw, MS
Victim Advocate, Special Victims Unit
Fort Lauderdale Police Department
Fort Lauderdale, FL

Andrew Scott, III
Scott Roberts and Associates, LLC
Lake Worth, FL

The presentation will outline and discuss varying types of violence that occur within the workplace that include domestic violence and the resulting impact it has on the company, employees, victim, and perpetrator. Attendees will come to understand the scope of workplace violence in the United States, behavioral cues to look for with fellow employees, actions to take, and mitigation strategies to work toward prevention.

Professional Mediation Conference (Day 2)

Getting the Most out of Mediation: Tips and Tools for Everyone Interested in the Outcome

Day 2 – Monday, August 20, 2018

8:30 – 10:30 am Concurrent sessions to choose from:

​Welcome and Introductions

Robin Caral Shaw, Attorney and Mediator
​Chairperson PMI
​Law Office of Robin Caral Shaw, PA
​Boca Raton, FL

8:30 – 9:30 am   Breakout Session 6A: Negotiation: The Cornerstone of Mediation (1 hour general)

Moderator: 

Michele Mecca
Adjuster
Zurich American Insurance Company
Orlando, FL

Panel: 

​John P. Brooks, Attorney and Mediator
John P. Brooks, Attorney at Law
Winter Park, FL

Lori Pearson-Wise, Attorney
Law Office of Lori Pearson-Wise, PA
Orlando, FL

Frank Johnson, Attorney and Mediator
Johnson & Gilbert, PA
Daytona Beach, FL

This diverse panel of experts will discuss how to effectively negotiate in the Workers’ Compensation arena to obtain the most satisfactory results for each party.

Welcome and Introductions

Stuart F. Suskin, Attorney and Mediator
Stuart F. Suskin Mediation
Gainesville, FL

8:30 – 9:30 am   Breakout Session 6B: Get Ready to Hit the Buzzer on Diversity! (1 hour diversity)

Moderator: 

Celia Mendez, Attorney and Mediator
Moreland & Mendez, PA
Orlando, FL

Panel: 

Thomas C. Amore, Attorney and Mediator
Amore Mediations
Tampa, FL

AnnaMarie Kim-Miller, Attorney and State Mediator
Office of the Judges of Compensation Claims
Orlando, FL

This session will take an entertaining approach to learning about diversity. The presenters will incorporate game strategy to address diversity topics including race, culture, gender, disabilities, and other factors that make us all individuals.

9:30 – 10:30 am   Breakout Session 7A: Winning Tactics and Strategies for Adjusters and Attorneys (1 hour ethics)

Moderator: 

Stuart F. Suskin, Attorney and Mediator
Stuart F. Suskin Mediation
Gainesville, FL

Panel: 

H. George Kagan, Attorney
H. George Kagan, PA
Gulf Stream, FL

Naomi Kuker
Adjuster
Gallagher Bassett
Miami, FL

Gina M. Jacobs, Attorney
Cole, Scott and Kissane, PA
Maitland, FL

This program will focus on common mistakes made by attorneys, adjusters and corporate decision-makers when attending mediation. The panel of prominent and experienced attorneys, mediators and adjusters will address various winning negotiation styles as well as some that are counter-productive or even disastrous. This session is a “must attend” for anyone who participates in mediation and wants to obtain the best possible outcome.

9:30 – 10:30 am   Breakout Session 7B: Mediating Non-Workers’ Compensation Areas of Insurance (1 hour general)

Moderator: 

Richard Thompson, Attorney
Vice President of Claims-Legal
Zenith Insurance Company
Sarasota, FL

Panel: 

Jeff Taylor, Attorney and Mediator
Taylor Insurance Consulting
Miami, FL

Christine L. Harter, Attorney
Mediation & Dispute Resolution Center
Ocala, FL

No claim should be analyzed in a vacuum. Workers’ compensation and other areas of the law intersect in the handling and outcome of a claim. Areas such as third party recovery liens, wrongful termination, wage and hour, discrimination claims, unemployment compensation, Medicare/Medicaid liens, private causes of action for double damages, and Social Security claims are just a few. This panel will explore some key issues mediation participants need to consider.

 

 

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