The 2019 PMI Mediation Institute will be August 11 – 12 at the Orlando World Center Marriott in conjunction with the annual Workers’ Compensation Institute (WCI) conference.

We are excited to announce that chart-topping, singer/songwriter Jake Owen will be the featured entertainment at the 2019 Conference! With seven #1 hits, Jake Owen is sure to have you singing and dancing the night away!

The very talented and inspiring Maria Taylor will be the Keynote Speaker for 2019! As a former volleyball and basketball player for the University of Georgia, Maria Taylor is currently an analyst, host, and reporter for ESPN and others. We can’t wait to hear her speak!

To learn more about Jake Owen and Maria Taylor, please click here!

Click here to register.




Sunday, August 11, 2019

9:00 – 10:00 a.m.

1A: An Analysis of Diversity in Sports (Diversity)


Eric Hires, Esq.
Eric V. Hires, LLC
Orlando, FL

Celia Mendez, Esq./Mediator
Moreland & Mendez, P.A.
Maitland, FL

On your marks, get set, GO!!!! Come explore with the panel the ever-growing world of sports and how it has diversified over the decades. Explore sports diversity in local, collegiate and professional sports. Learn mediation skills geared specifically to negotiations associated with the representation of athletes’ contracts and disputes.

1B: Dealing with 3 Mediation Issues from the Judge’s Perspective (Ethics)

JCC Robert Dietz, Sebastian, Melbourne District

Sebastian, FL

Judge Deborah Blevins (Virginia)

Roanoke, VA

JCC Gregory Johnsen, West Palm Beach District
West Palm Beach

JCC Wilbur Anderson, Daytona District
Daytona Beach, FL

JCC John Lazzara (Retired)
Tallahassee, FL

Whether mediation is mandatory or optional in your State, judges have definitive opinions on what they want to see accomplished regardless of the outcome. Our panel of judges will discuss narrowing the issues a judge will have to address, dealing with the litigants’ question of what the judge will do, and identifying what the judge needs in the mediation agreement.

10:05 – 11:05 a.m.

2A: Shhh, Don’t Tell Anyone: Social Media and Confidentiality Issues (Technology)

Thomas E Glick, Esq./Mediator
Center for Conflict Resolution
Miami, FL

Bruce Blitman, Esq./Mediator

Law Office of Bruce Blitman
Palm Beach Gardens, FL

Rosanne Shore, Esq./Mediator
Center for Conflict Resolution
Miami, FL

Renee Thompson, Esq./Mediator
Upchurch Watson White & Max
Ocala, FL

“Oops! I should not have sent that email!” “The text that I sent is being misconstrued!” “One of the parties is trying to use my email — that I thought was confidential — to enforce a mediation agreement!” “One of the parties posted the mediation agreement on social media and now the other side wants to back out.” Issues like these will be discussed during our panel presentation. We will leave time for questions and answers for these very current subjects.

2B: How Mediators Win Friends, Influence Litigants, and the Power of an Apology (Ethics)

Stuart F. Suskin, Esq./Mediator

Gainesville, FL

Panelists: Tania Ogden, Esq./Mediator
Office of Judge of Compensation Claims
Fort Myers, FL

Adam Ross, Esq./Mediator
Office of Judge of Compensation Claims
Lauderdale Lakes, FL

Michael Nebel, Esq.
Law Offices of Michael E. Nebel, P.A.
Orlando, FL

All successful mediators have special human dynamics tools in their toolbox. Learn some of the best tips and tools mediators use to influence litigants and attorneys to persuade clients and the opposition. This session will provide you with an opportunity to learn about and consider how effective these approaches might be in persuading you before you adopt them to use in dealing with others. It will also explore the power of an apology.

11:10 a.m. – 12:10 p.m.

3: Keynote: What Do You Look For When Violence Might Break Out? (General)

Marcos Cintron

Defense Development Group, LLC
Davie, FL

This very topical program is led by Marcos Cintron, a certified Federal Law Enforcement Trainer and Active Shooter Threat Response Instructor. He started the Tourniquets 4 Teachers initiative in South Florida to provide free Active Shooter Survival Seminars. His Keynote will cover warning signs to look for where violence might erupt, measures taken to react, and methods to survive. He will also share skills for helping others traumatized or wounded during a violent event. There will time at the end for questions and answers.

12:10 – 1:20 p.m. Lunch (on your own)


1:20 – 2:20 p.m.

4A: Bite-Size Topics (General)

Security in Mediation: Protecting Yourself, Confidentiality, Caucus and Sexual Harassment

Scott Williams, Esq./Mediator
Orlando, FL

Christine Harter, Esq./Mediator (Confidentiality)

Ocala, FL

Sarah deLaurentis, Esq./Mediator (Sexual Harassment)
Boca Raton, FL

Robin Caral Shaw, Esq./Mediator (Caucus)
Law Office of Robin Caral Shaw, P.A.
Boca Raton, FL

There are single-bite courses in fine dining, and speed dating to minimize wasted time, and now there are bite-size mediation topics – topics that don’t necessarily need an hour but are of particular interest to mediators and mediation participants. Join us for 15 minutes each on Confidentiality, Security, Sexual Harassment, and Caucus as our 4 topics this year.

4B: MEAC Opinions: Let’s Dissect Them! Hand Me the scalpel! (Ethics)

Presenter: TBD

Mediators know that Mediator Ethics Advisory Committee (MEAC) opinions exist but rarely are familiar with them or how they actually impact mediation and mediators. This will be an interactive hour.

2:25 – 3:25 p.m.

5A: Painting by Numbers: Offers and Demands: Where Did You Come Up With That? (General)

Moderator: John Brooks, Esq.
Daytona Beach, FL

Panelists: Jon Benezette, Esq.
Daytona Beach, FL

Tim Dunbrack, Esq.
Kelley Kronenberg Law Firm
Orlando, FL

JCC Rita Young, Tampa District
Tampa, FL

Believe it or not, one of the hardest things for a party in mediation to do is to come up with an effective dollar value. A strategy is needed in presenting numbers, whether the initial demand or the final offer. Numbers are the “tea leaves” that allow the parties to read where a mediation may go and provide a road map to the final result. A panel with various backgrounds and perspectives will discuss strategies and the import role of numbers to get where the parties need to go to get a case resolved.

5B: Interpersonal Violence – An Elephant in the Office (Interpersonal Violence)

Presenters: Liz Bradshaw, M.S., Victim Advocate/SVU
Ft Lauderdale Police Department
Ft Lauderdale, FL

Increasingly, interpersonal violence is occurring in the workplace. However, it remains an issue that is not often discussed and can leave employers and employees feeling “caught off guard” when it happens. Interpersonal violence, including domestic violence, brings a tremendous negative impact to companies, employees, victims, and perpetrators especially when policies and mitigation strategies are lacking. These issues can wind up in employment mediation and need to be explored.

3: 30 – 4:30 p.m.

6A: When You Least Expect It: Mediation on Appeal! (Appellate)

Moderator: Celia Mendez, Esq./Mediator
Moreland & Mendez, P.A.
Maitland, FL

Panelists: H. George Kagan, Esq.
Delray Beach, FL

Robin Caral Shaw, Esq./Mediator
Law Office of Robin Caral Shaw, P.A.
Boca Raton, FL

After trial, the parties’ positions have hardened; one confident in the victory, the other unhappy with the loss. An appeal may be possible but is it necessary? The panel will address the time, expense, and requirements for filing an appeal; the risks and realities for each side in the appeal process; and the opportunity to mediate a resolution to eliminate the risks, costs, and consequences of a litigated appeal. They’ll also bring some war stories of cases appealed and mediated, and share some little known facts about appellate mediation.

6B: Medicare Set-Asides in Tort Claims (General)

Presenters: Rafael Gonzalez, Esq.
President Optum Workers Compensation an
Lithia, FL

Mark Popolizio, Esq.
Sunny Isles Beach, FL

Parties, mediators, and attorneys in the Workers Comp arena are familiar with the issues raised with Medicare Set-Asides, but parties, mediators, and attorneys involved with other types of lawsuits – those arising from torts and negligence – including medical malpractice and personal injury unrelated to Workers Comp are less familiar with MSAs. The panel, familiar and highly respected presenters at PMI, will talk more broadly about MSAs and how they affect litigation.

Monday, August 12, 2019

8:30 – 9:30 a.m.

7: Best Practices and Strategies for Adjusters and Claims Professionals in Mediation (General)

Adam Ross, Esq./Mediator
Office of the Judge of Compensation Claims
Lauderdale Lakes, FL

Taysha Carmody, Esq.

McConnaughhay, Conrood, Pope, Weaver & Stern, P.A.
Ft Lauderdale, FL

Cindy Norris, Senior Claims Adjuster
Buffalo, NY

Jeffery Taylor, Insurance Consultant
Taylor Insurance Consulting
Sarasota, FL

Did you ever wonder how to prepare for a mediation to achieve your desired result? Or about the approach to take at mediation to get a particularly nasty case settled? Did you ever reflect upon how best at mediation to relate to a particular Claimant or Employer/Carrier or Attorney or Mediator to achieve your goals? Please join us and prepare to be educated, entertained, and amazed by the answers to these and other important questions by our diverse panel of experts.

9:35 – 10:35 a.m.

8: Negotiation: The Cornerstone of Winning Mediation Strategies (General)

Moderator: Scott P. Williams, Esq./Mediator
Orlando, FL

Panelists: Naomi Kuker, Adjuster
Gallagher Bassett
Miami, FL

Michele Mecca, Adjuster Zurich
American Ins. Co.
Schaumberg, IL

Stuart Suskin, Esq./Mediator
Gainesville, FL

Negotiating can be a combination of playing poker, playing “chicken”, and buying a car – all at the same time. Here, a great group of speakers will give unique perspectives on how to bring a case to resolution. Understanding your adversary, determining what “makes-em-tick”, and “reading the room” are just some of the strategies we will discuss to help all participants reach the goal of settlement.

10:40 – 11:40 a.m.

9: Is the Doctor In? (General)

Moderator: Rosanne Shore, Esq./Mediator
Center for Conflict Resolution
Miami, FL

Panelists: Dr. Benjamin Shore
Chief Medical Consultant, Royal Caribbean Cruises Ltd

Stephanie Robinson, Esq.
Conroy Simberg
Hollywood, FL

Thomas E Glick, Esq./Mediator
Center for Conflict Resolution
Miami, FL

The presentation provides an overview of relevant medical issues that may arise during the course of mediation. How does a doctor apportion an injury as to what is related to the accident? What is deemed pre-existing? What is the major contributing cause of the accident? What you see is not necessarily what you get! How reviewing an x-ray might not be what you think it is. Time will be reserved for questions and answers.

Thank you to our 2019 Sponsors!